The RIBA report - What Clients think of Architects was published late in 2016. The report, based on the findings of the near 1000 strong clients who responded to the survey, provides a fantastic insight what is and isn't seen to be working well between clients and architects, and sets a path for those interested in improving that relationship. Repeated patterns, both positive and negative have emerged and been highlighted, with the raw data providing a large amount of more situation specific insight should architects be keen to dig.
The survey, data analysis and resulting reports and articles were the work of the RIBA Client Liaison Group. alma-nac have been proud to play a part in this group's work.
The latest article, written by Matt Thompson has been published in the January 2017 Riba Journal.